Pri-Med West Postponed Until September

Pri-Med West is postponing our Annual Conference, originally scheduled May 6−9, 2020, until September 2−5, 2020, in Anaheim, CA. The conference will remain at the Anaheim Convention Center.

It is clear that, due to the magnitude of the unanticipated public health and safety issues posed by the rapidly escalating COVID-19 outbreaks and contagion, it would be an unacceptable risk to our community of supporters and healthcare professionals to bring thousands of people together in early May.

The health, safety, and well-being of our community, exhibitors, faculty, and staff, are our top priority. With an ever-increasing number of primary care professionals on the front lines of preparing and reacting to the COVID-19 outbreak, postponement of Pri-Med West became unavoidable. We hope that rescheduling will ensure that our community is able to do what they do best—help and heal.

Our postponement decision was also driven by the Centers for Disease Control and Prevention’s (CDC) March 15 announcement that mass gatherings of more than 50 people (more than 10 people if there are higher risk populations in the attendee community) should be postponed or cancelled across the country. Follow this link for the latest CDC COVID-19 Update on mass gatherings: https://www.cdc.gov/coronavirus/2019-ncov/community/large-events/mass-gatherings-ready-for-covid-19.html

In the coming weeks and months, Pri-Med will continue to monitor the situation closely and consult with our Clinical Advisory Board, the global teams of our parent company, and healthcare organizations including the Centers for Disease Protection and Control (CDC) for any new or heightened risks. We will continue to apply evidence-based decision-making to ensure the continued safety of the healthcare community planning to assemble September 2−5, 2020, in Anaheim for Pri-Med West.

I’m attending Pri-Med West; what does this mean for me?
If you have registered to attend Pri-Med West in May, we have already transferred your registration to our new September dates. You will receive a new confirmation email from us with updated information within the next week.

If you cannot attend the new September dates, please contact us at support@pri-med.com or call 844-300-6339 (Monday–Friday, 9am–6pm ET). We will refund your conference fees in full or transfer your registration to another conference.

I already registered for ticketed Industry Theaters. Will these be transferred over to the rescheduled Pri-Med West?
No, we will not be transferring ticketed Industry Theaters over to the new dates. Registration for our ticketed non-CME/CE ticketed Industry Theaters will open 6-8 weeks prior to the new September dates. Pri-Med will send an email 6-8 weeks prior to the rescheduled Pri-Med West for these opportunities.

I booked a hotel room for Pri-Med West in May. 
If you have booked a hotel room through onPeak, your existing reservation will be cancelled. You will receive information directly from them about your cancellation and options to rebook for our September dates.

I bought a ticket to a Workshop, what do I do now?
Pri-Med will be in contact with you directly to either transfer your workshop registration to the September program or for a full refund.

Will there be any virtual/online programs?
Yes
, we will be holding a one-day live virtual program on Friday, May 8. More details to follow.

I’m exhibiting at Pri-Med West; what does this mean for me?
We will transfer your existing exhibit space contract and location to the new September 2−5, 2020, dates. We will also transfer any exhibitor badges your may have pre-registered. If you feel your organization cannot participate at Pri-Med West in September, please contact Marlene Shea (mshea@pri-med.com) or your sales representative to discuss alternate options.

It is our intention to maintain the current floor plan of the trade show. However, given the circumstances, we will keep the lines of communication open in the event we need to alter or make changes to the floor plan.

If you have booked a hotel room at one of our official onPeak Hotels, onPeak will be in contact with you shortly about your refund and hotel options for our new dates.


We hear you — there’s a lot to plan and consider before, during, and after you attend Pri-Med West in Anaheim, California. We’re here to help! Below is a list of frequently asked questions and general CME information that should help you more easily navigate your conference experience. If you have any additional questions about Pri-Med West, or our CME/CE offerings in general, please contact our Customer Care team at support@pri-med.com or 844-300-6339 (Monday–Friday, 9am–6pm ET).

Pre-Conference

Can I invite my colleagues?
Yes! You can refer your colleagues to Pri-Med West either during registration or by logging into the Registration Resource Center if you are already registered. If you invite three or more colleagues, you qualify to win $500 at the conference!

Are hotel rooms available?
We’ve secured a limited number of reduced-rate hotel rooms to make your trip to Anaheim affordable. Through the travel experts at onPeak, rooms at the group rate are limited and available on a first-come, first-served basis. Click here for more information on discounted hotel stays.

What is a Ticketed Event? How do I get tickets?
Ticketed Events are your chance to enhance your conference experience during CME/CE session breaks by attending additional learning opportunities, such as clinical training programs, Industry Theaters, and workshops. You can add Ticketed Events to your itinerary as early as 8 weeks prior to the conference, either during registration or by logging into the Registration Resource Center if you are already registered.

What should I bring?
We encourage you to bring include a pen, notebook, device charger(s), and sweater.

How do I download the conference mobile app?
For an easier, faster, and on-the-go conference experience, download the Pri-Med Events mobile app. Features include the ability to access session slides, create a personalized agenda, answer live polling questions, submit questions to presenters, and complete evaluations. To download:

  • Search for “Pri-Med Events – USA” in the app store
  • Download the app and find Pri-Med West 2020
  • Log in using the email printed on your badge and create a password

During the Conference

Where can I park?
Car Parks 4 & 6 are designated for conference parking. The lot entrances are located off West Street. The parking ticket is good for one entry and is not valid for in/out privileges. If the designated convention center lots reach capacity, attendees will be directed to overflow parking lots. Pri-Med does not and is not responsible for validating parking.

Is food and beverage provided?
Coffee is provided each morning outside of the session rooms and water stations are located throughout the Anaheim Convention Center. You will receive a reusable Pri-Med water bottle in your conference bag at check-in. Lunch is provided for all attendees on Wednesday, September 2. On Thursday–Saturday, September 3–5, we do not provide lunch for all attendees. Food options include a limited number of boxed lunches provided by Pri-Med at the Industry Theaters and additional concessions offered for purchase by the Anaheim Convention Center.

It’s my first time at Pri-Med West! Where can I ask questions?
Welcome to Pri-Med West! Whether this will be your first time attending or you just need a refresher, we’re happy to provide information that will make Pri-Med West a great experience. You’re welcome to join us for a first-timer’s orientation in Room 206B, Level 2, at 7−7:30am on either Wednesday, September 2, or Thursday, September 3. A Pri-Med staff member will give you the scoop on how to download session slides, navigate the convention center, obtain your CME/CE credits, and more. After the orientation, feel free to visit the Information Booth in the Hall C Foyer, open for the duration of the conference, with any further questions.

How do I download the conference mobile app?
For an easier, faster, and on-the-go conference experience, download the Pri-Med Events mobile app. Features include the ability to access session slides, create a personalized agenda, answer live polling questions, submit questions to presenters, and complete evaluations. To download:

  • Search for “Pri-Med Events – USA” in the app store
  • Download the app and find Pri-Med West 2020
  • Log in using the email printed on your badge and create a password

How do I view the CME/CE session slides?
Session slides are available through the conference mobile app.

How do I claim CME/CE credit?
To verify your attendance and ensure access to the evaluation system, be sure to have your badge scanned at Registration in Hall A, Level 1, upon arrival every day. On your first day of attendance, the printing of your badge serves as the scan for that day.

Then, complete your session evaluations through the conference mobile app “Pri-Med Events – USA” or by visiting west.pri-med.com/eval by Wednesday, September 9, 2020, to receive your certificate the very next day.

Where do I pick up my tickets for the Ticketed Events?
If you preregistered for a Ticketed Event, your tickets will print out with your conference badge upon check-in at Registration.

If you were unable to preregister but would still like to attend a Ticketed Event, standby lines are available for non-ticket holders. We accommodate as many clinicians as possible. A limited number of lunches and snacks are available.

Post-Conference

How do I claim CME/CE credit?
Then, complete your session evaluations through the conference mobile app “Pri-Med Events – USA” or by visiting west.pri-med.com/eval by Wednesday, September 9, 2020, to receive your certificate the very next day.

What if I missed a session, or want to look back on one that I enjoyed?
Annual Conference sessions are recorded and will be available on-demand after the conference, all for additional CME/CE credit at Pri-Med.com.


Ready to Join the Primary Care Community in California?

Register for Pri-Med West for either a 3-day pass (Thursday−Saturday, September 3−5) or 4-day pass (Wednesday−Saturday, September 2−5). Advanced rates begin at only $99. Register at the link below or contact our Customer Care team at support@pri-med.com or 844-300-6339 (Monday–Friday, 9am–6pm ET).


How to Claim CME/CE Credit

Below are instructions for evaluating and requesting credit for the CME/CE sessions you attend at this Pri-Med meeting.

  1. You must scan your badge each morning upon arrival to verify your attendance. On your first day, the printing of your badge serves as your check-in scan for that day. Scanning your badge will allow you access to the evaluation system.
  2. Download the “Pri-Med Events – USA” app or visit west.pri-med.com/eval by Wednesday, September 9, to complete the session evaluations. Computers will be available in Registration each afternoon for you to complete your evaluations. Pri-Med staff will also be available to assist you with any questions you may have.
    • Enter your email address and badge number as listed on your badge.
    • Select the day and the session title and complete the evaluation.
    • Attest that you attended the conference by selecting “yes” from the drop-down menu, and then designate the type of credit you seek.
  3. Receive your credit. View and print your certificate from the evaluation website or your Pri-Med.com account the next day. We do not print certificates at the conference.

If you have questions, contact our Customer Care team at support@pri-med.com or 844-300-6339 (Mon–Fri, 9am–6pm ET).


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